Website Migration
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Q: Why do I have to move my web site? What does web site migration entail?
A: The web site migration service on offer at saman is entirely free of charge and involves moving all your web files, databases and e–mails from your current web hosting provider to your brand new web hosting account with us. We’ll also edit all the configuration settings required for your websites to be completely functional on our innovative cloud hosting platform.Our technicians are completely capable of transferring just about any website. With years of work experience in this field, they are well–versed in the specificities of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom application with numerous custom libraries is as elementary as moving a simple WordPress–based weblog.
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Q: Just how long will it take for my web site to be migrated to your platform?
A: There are many aspects to bear in mind – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Having said that, we do our very best to perform all website migrations within a 48–hour time window. Smaller–sized sites are migrated much faster – typically in under 24 hours.
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Q: What details will I need to provide to your Website Migration Department?
A: We don’t gather any personal information. We’ll need, however, the login information for your present hosting account and the name of the web site that you would like to transfer.
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Q: My current web hosting account has delicate info inside. How can I trust you?
A: Client privacy is indeed one of our primary concerns – for this reason, both our payment page and our CP login page are protected with enterprise–level SSL certificates. We use safety measures, which include, but are not limited to: physical, digital and administrative methods to secure the information that we receive on the Internet. And we’ve also got a very detailed and rigid Privacy Policy, which outlines the types of information that we gather.
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Q: What about downtime? Will my site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous web hosting provider. Once we have completed the transfer, your website will be configured to work on our platform and we will ask you to preview it. If it is working correctly, all you will need to do is modify the NS records for your domain name. Your site will be transferred over to us with no downtime.
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Q: Will my current web hosting provider need to provide any information/help?
A: Nah. Apart from your login credentials for the Control Panel, we do not need anything. We’ll never touch base with your web hosting provider. They will not know anything about the migration either.
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Q: Which hosting providers can you transfer data from?
A: We can transfer your website from any web hosting provider or any Linux–powered hosting platform as long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.