Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Warranty

  • Our group of professionals will do their best to respond to your assistance needs within less than 1 hour. If, however, the difficulty you have experienced calls for the assistance of our Admin =Department,= we will forward the ticket to the administrator on shift and will post a note to tell you.

  • Top quality support service

  • Top–quality Client Assist Service

  • Our customer support Department is going to be on duty for you 24x7 to to take care of all help request tickets that you send to us. We offer client support for the software programs that are pre–configured on your machine. These include our custom built Web Site Control Panel, the selected OS and also the server administration panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Site Control Panel that is available as a gift with your VPS gives an inbuilt articles base. You can find a variety of illustrative how to posts and a number of step by step video classes that show all the common site control responsibilities. You can gain access to them by simply clicking the Help or Video control keys in the right corner of each Control Panel section.