Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you will find a detailed Help section offering a plethora of instructional articles and regularly asked questions. They are answered by our support team of qualified techs. Just type in your question and our intelligent software will return the best answer.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to watch how an action is fulfilled or how an issue is settled, rather than just reading about it, take a look at our collection of educational video tutorials. They address many different topics and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock help desk service and a 1–hour response guarantee. Our trained technical support engineers will be online for you 24x7 to attend to your questions and to solve any issue that you may possibly come across. Simply open a ticket from the Help Center and we will get back to you without any delay whatsoever.