Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our Linux cloud web hosting packages, meaning that every single support question you submit is going to be responded to in only 60 minutes max. Our support company members have been educated to instantly handle any issue and to give you well–timed advice on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of professional techs who will be ready to answer your questions straight away. You could speak with the support crew by opening a support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you may also call us on the phone or make use of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel provides a detailed practical knowledge base that is built–into all parts. In each section, you will find a Help press button that will load for you a list of step–by–step lessons on how to utilize a certain element or conduct a selected action. Additionally, we have produced short training training videos so you might get a better idea of the Control Panel’s interface.