Many people who begin using their first web hosting account, or switch companies, often have enquiries with respect to how certain operations are completed or stumble upon complications when setting up different things like emails, site settings, and so on. That’s the reason why, a lot of providers have prepared documentation with common questions and problems so as to help their customers obtain info swiftly and easily. As a result, the tech support team can focus on actual problems that given clients may be encountering, because the solution for the smaller things will already be available online and clients can fix them without contacting the support staff. Having thorough documentation is really important, particularly for new clients with no experience at all, because the web hosting service entails an immense number of features and many people can become perplexed about what to do. A good knowledge base can both help you execute the tasks that you wish and find out how the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans come with a comprehensive knowledge base where you can find information on all the difficulties that you may possibly run into and their solutions. You can acquaint yourself with how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are correct, but you’re unable to send email messages, for example. We’ve done our utmost best to be as thorough as possible and to encompass all possible options in order to save you time and effort and to offer you different solutions for each and every problem. The knowledge base includes educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you wish to browse through the full article list, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated service, will permit you to access the comprehensive online help documentation that we have prepared for you. The articles themselves contain general info about our services, educational tutorials about the various features that you can use, as well as troubleshooting instructions that can help you recover common problems that you may encounter. The topics that we have covered include virtually everything, from easy things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, while the complete article collection is accessible through the all-inclusive Help section.